October Chapter Meeting

Records in Crisis: How Organizations Respond When Their IG Systems are Tested by Disaster, Disruption, or Scandal
PRESENTED BY Amber Roberts - Compass365

Description:

When catastrophe strikes—whether it's a natural disaster, cyberattack, internal scandal, or sudden operational failure—an organization's IG systems are often the first line of defense and the most vulnerable point of exposure. This session explores how organizations respond when their records management and IG frameworks are pushed to the brink.

Through a mix of general scenarios and real-world case studies, we'll examine:

• 🌪️ How hurricanes, fires, and floods have disrupted physical and digital records systems
• 🖥️ The impact of ransomware and data breaches on IG protocols and recovery strategies
• 🕵️‍♂️ Internal scandals and whistleblower events that exposed poor IG practices
• 🧭 Lessons learned from organizations that successfully navigated crisis—and those that didn’t

Participants will gain practical insights into building resilient IG systems, developing rapid response plans, and fostering a culture of accountability and transparency. Whether you're in the public or private sector, this session will help you prepare for the unexpected and emerge stronger.

Bio: Amber Roberts is a Sr. Solutions Architect at Compass365 who helps organizations get the most out of Microsoft 365. She’s all about making tech work smarter for people—whether that means streamlining messy file shares into sleek SharePoint sites, automating clunky processes with Power Platform tools, or building retention policies that actually make sense. Amber’s superpower is translating between IT and business teams so everyone’s on the same page. She’s passionate about sharing what she knows, whether it’s through hands-on training or casual chats, and she’s always looking for ways to help teams work more efficiently, securely, and confidently.