This session illustrates how using events and metadata in the life cycle of content can provide sound evidence of compliance with regulatory and governance requirements. History maintained as part of a record’s life can be searched and reported on to provide key audit information on who did what and when in the course of a transaction. This provides significant advantages in responding to discovery orders while establishing the legal chain of custody.

Upon completion of this session, participants will be able to:

• Respond to auditors and other discovery orders more accurately and more quickly
• Better leverage metadata elements when designing and implementing electronic records management systems
• Optimize the linkage between records and the business processes that use them

Genifer Graff is currently employed at IBM where she is an information technology specialist specializing in Enterprise Content Management with an emphasis on Capture Solutions and Electronic Records Management.